---
title: Lacing Machine - Lost all the files. How to fix?
description: There is a possibility that the machine may experience a complete loss of all programs and taught routines. In this situation, it is important to contact a Holland Mechanics technician to better under
---

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# Lacing Machine - Lost all the files. How to fix?

There is a possibility that the machine may experience a complete loss of all programs and taught routines. In this situation, it is important to contact a Holland Mechanics technician to better understand the possible cause. However, pay attention to a simple detail that might help if you encounter a similar issue: the machine starts up but is missing its identification number, and all files have been lost.

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Before trying anything else, first, attempt to restore the machine's missing identification. In some cases, this may help recover the entire lost program.

### Instructions to Restore the Machine's Identification

1. **Start the Machine**
   
     - Power on the machine and ignore the error message that appears.
2. **Access the Special Function**
   
     - Press **Function 4 = Special** on the control panel.
3. **Enter the Identification Mode**
   
     - Use the letter keyboard and type **NA**.
4. **Restore the Identification Number**
   
     - You can find the identification number on the identification plate attached to the machine. Look for the machine number, as this will be its identification.

After that, press **Menu**, and then press the **emergency button** to restart the machine again. **Attention:** Some machines have an **AABBCC** format with **6 numbers**, while others have an **AAAAABBCC** format with **9 numbers**. If your machine has **6 numbers**, enter them as they are. If your machine has **9 numbers**, enter the **first 2 numbers, the two antepenultimate numbers, and the last 2 numbers** to form a **6-digit** identification.

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