--- title: Easy cam lacer – Machine Identity Lost description: The machine powers on, but the wheel files are missing. --- [Skip to content](https://knowledgebase.hollandmechanics.com/knowledge/lacing-machine-machine-identity-lost#main-content) English Show submenu for translations [Contact us](https://knowledgebase.hollandmechanics.com/knowledge/kb-tickets/new?hsLang=en) [Customer portal](https://customerportal.hollandmechanics.com/tickets-view?hsLang=en) ![HMLogo RGB high res.png\]](https://knowledgebase.hollandmechanics.com/hs-fs/hubfs/HMLogo%20RGB%20high%20res.png?height=48&name=HMLogo%20RGB%20high%20res.png) Open main navigation Close main navigation - English Show submenu for translations - [Contact us](https://knowledgebase.hollandmechanics.com/knowledge/kb-tickets/new) - [Customer portal](https://customerportal.hollandmechanics.com/tickets-view) - Go to hollandmechanics.com Go to hollandmechanics.com Seek Machine Wisdom Here - There are no suggestions because the search field is empty. 1. [Help Center](https://knowledgebase.hollandmechanics.com/knowledge?hsLang=en) 2. [Lacing Machines](https://knowledgebase.hollandmechanics.com/knowledge/lacing-machines?hsLang=en) 3. [CE-A Lacing Machine](https://knowledgebase.hollandmechanics.com/knowledge/lacing-machines?hsLang=en#ce-a-lacing-machine) # Easy cam lacer – Machine Identity Lost ## If the machine identity is lost, the wheel files associated with that machine may no longer be available. This may be the reason why the wheel files have disappeared.  Each time the machine is started, certain information must be displayed on the screen, especially the machine identity.  ![](https://knowledgebase.hollandmechanics.com/hs-fs/hubfs/image-png-Jul-09-2026-12-00-44-3384-PM.png?width=508&height=380&name=image-png-Jul-09-2026-12-00-44-3384-PM.png)  If this information is not displayed, follow the steps below:   From the main menu, access m**enu 4 – Special**.  ![](https://knowledgebase.hollandmechanics.com/hs-fs/hubfs/image-png-Jul-09-2026-12-02-43-1602-PM.png?width=517&height=391&name=image-png-Jul-09-2026-12-02-43-1602-PM.png)  Once inside this menu, The following screen will be displayed.  ![](https://knowledgebase.hollandmechanics.com/hs-fs/hubfs/image-png-Jul-09-2026-12-06-20-3950-PM.png?width=529&height=418&name=image-png-Jul-09-2026-12-06-20-3950-PM.png)  Using the QWERTY keyboard, enter the password **NA** exactly as shown on the screen. Do not make any other changes; simply enter the password. No characters will be displayed while the password is being entered. If the password is entered correctly, the screen will automatically advance to the next page.  ![](https://knowledgebase.hollandmechanics.com/hs-fs/hubfs/image-png-Jul-09-2026-12-09-03-9647-PM.png?width=541&height=408&name=image-png-Jul-09-2026-12-09-03-9647-PM.png) The machine identity number is the serial number shown on the metal identification plate attached to the machine. However, the number must be entered according to the following format: - If the serial number contains **6 digits**, enter all six digits exactly as shown. - If the serial number contains **9 digits**, enter only the first two digits, ignore all leading zeros, and then enter the remaining non-zero digits. **Example:** If the serial number is **200001112**, enter **201112**. - First two digits: **20** - Ignore the zeros: **000** - Remaining digits: **1112** The final machine identity entered on the screen must contain **6 digits**: **201112**.  After completing this procedure, press  emergency stop button to disable the machine. Release the emergency stop, then restart the machine. 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